by Jim Fickley | Attending Skills, Empathy
Just a few months ago, I experienced firsthand why empathetic listening is so important when it comes to patient care. After arriving at my doctor’s office for a routine check-up, the following events occurred: a nurse called my name from the waiting room, she...
by Jim Fickley | Attending Skills, Empathy
As a physician, you’ve spent many years and countless hours learning about and dedicated to the field of medicine. There’s little doubt of your high level of competence when it comes to your skills and knowledge as a doctor. But while this commitment to continual...
