by Jim Fickley | Uncategorized
In the demanding and high-stakes world of healthcare, effective communication is more than merely exchanging words. For physicians, it’s about forging connections with patients, colleagues, and staff on a deeper level, leading to better patient outcomes,...
by Jim Fickley | Attending Skills, Listening
If you’re a physician struggling with how to employ empathetic listening with your patients, then this post is for you. Years ago, Helen Riess, a professor of psychiatry at Harvard Medical School, worked in conjunction with the Massachusetts General Hospital and...
by Jim Fickley | Attending Skills, Empathy
Pursuing a career in medicine is no easy feat. There are dozens of qualifications, credentials, and specific areas of expertise required for doctors to have. However, there is one particular skill that often remains elusive to physicians: empathetic listening. ...
by Jim Fickley | Attending Skills, Empathy
As a physician, employing empathetic listening can help you boost health outcomes, establish trust, and improve communication with your patients. It is also a skill that can help you minimize burnout in a career that often requires emotionally-charged and stressful...
by Jim Fickley | Attending Skills, Empathy
Just a few months ago, I experienced firsthand why empathetic listening is so important when it comes to patient care. After arriving at my doctor’s office for a routine check-up, the following events occurred: a nurse called my name from the waiting room, she...
